Returns & Exchanges
At OBSIDIA TCG, we want you to be completely satisfied with your premium apparel and accessories. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
Initiate Your Request
Log in to our online portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit and eligible for a refund.
Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing